This Privacy Policy explains how the information provided by Users of the Application Service ('You', 'User') during their use of the features and/or services ('Services') available on the PrimaKu application ('Application') is collected, used, and protected by the Application's operator, PT. Cipta Medika Informasi ('We', 'Operator').By using the Application, you are deemed to have read and agreed to the terms outlined in this Privacy Policy.
This Privacy Policy is formulated based on the applicable laws in Indonesia. You, We, and the third parties involved must comply with the laws and regulations in Indonesia. This Privacy Policy governs the collection, use, and protection of the personal data you provide when using the application.
By using the Application, you are deemed to have read and agreed to the terms in this Privacy Policy. The data and information you provide through the application will be used and protected according to the descriptions outlined in the following sections. We reserve the right to modify, remove, or add new terms at any time. Please check periodically to stay updated on any changes. Continued use of the Application after such changes is considered an indication that you are aware of and agree to the changes made.
To optimally use this application, you are required to register and provide personal data, which may include but is not limited to the following:
⚠️ By using the Application, you guarantee that the information provided is true and accurate. We have the right to verify and validate the data provided. If there is any discrepancy between the data entered in the Application and the actual facts, we are not responsible for any consequences that may arise.
To use the features within the Application, you are required to enter child data periodically. Child data may include, but is not limited to, the following:
You may enter data for more than one child. By entering the child's data, you acknowledge that you are responsible and consent to us using this child data (or data for each child, if more than one) within the application.
⚠️ By using the Application, you guarantee that the information provided is true and accurate. We have the right to verify and validate the data provided. If there is any discrepancy between the data entered in the Application and the actual facts, we are not responsible for any consequences that may arise.
In addition to the data you provide, we also collect analytic data, which includes but is not limited to location data, visit times, visit duration, features used, and data connected with third-party applications for analytical and application development purposes. The personal data you provide may be collected and used for the following purposes:
🔒 Child data in the application is sensitive personal health information that should not be shared or disclosed to any third parties except to you and the service providers you authorize.
The stored data is used to analyze the child's growth, development, and immunization status, presented in the form of measurement interpretations, nutritional status, growth charts, and immunization records.
If you activate consultation features, the information you send, including text, images, or other data, will be exchanged within our system. We will protect and safeguard this information, but you remain responsible for the sharing of child data in the application.
If you activate the online consultation feature and/or scan a QR code, various information, including text and images, may be exchanged. You are responsible for transferring or sharing information related to application data and other information within the consultation.
This application contains links to third-party sites. We do not manage the information sent or received during your interaction with third-party services. Therefore, we recommend that you read the privacy policy and terms and conditions of any third-party services before using them.
We will retain your personal data and your child's data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations under Indonesian law.
If you wish to terminate your account or request the permanent deletion of your data from our ecosystem, you may do so by contacting our Customer Service team manually. Once a valid request is received and verified, we are committed to processing your deletion request within a Service Level Agreement (SLA) of 2x24 hours (48 hours).
Please note that some information may be retained in our archives for a limited period if required by law or for legitimate internal audit and security purposes.
This Privacy Policy may change from time to time. If you continue to use the application after changes have been announced, it means you agree to the updated terms.
If you have any questions regarding this Privacy Policy, you can contact us via email at support@primaku.com.